This course will cover the important principles guiding privacy, the meaning of a business need-to-know, the role of an agency and client within the sharing process, conditions where disclosure is appropriate along, the four privacy documents you need to maintain with your agency, and practical ways your agency can implement practices to improve the privacy culture within it.

Topics include:
- Basic Privacy Concepts
- Basic Security Concepts
- Maintaining a Strong Privacy Culture

The course contains three video components totaling 30 minutes, followed by a six question quiz.